CUSTOMER CARE
Have any questions or concerns? We’re always ready to help! Send us a message
FAQ
How do I track my order?
Once your purchase has been completed you will receive a tracking link with which you can check the status of your package. If for any reason you do not receive the link, send us a message through the customer care box above, we will check for you and we will communicate with you about the status of your order via email
What are your delivery options?
We partner with carriers like USPS, FedEx, DPD, and DHL to give you the best possible shipping experience.
Price and duration of shipments may vary depending on the product and the country of destination
How do I return an item?
If you have questions please contact us before returning any products.
RETURN ADDRESS
Abstract Neon
11201 Ed Brown Rd, Unit A
Charlotte, North Carolina 28273
United States
How can I contact your couriers?
You can contact us through the customer care box above, we will check for you and we will communicate with you about the status of your order via email
Do you provide International delivery?
We ship globally, but there are some countries we can’t deliver to due to legal or shipping carrier restrictions.
For now, we don't ship to Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically. We're available in all other countries and ship internationally!
What is your returns policy?
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you have questions please contact us before returning any products.